Terms of Service

Panthrex is operated by Ricky Sharan Chinige, trading as Panthrex, a sole trader established in the United Kingdom. Throughout these terms, “we”, “us” and “Panthrex” refer to that business, and “you” refers to the person using the service.

You can contact us at any time at support@panthrexai.com. Our postal address is shown at the bottom of this page.

You must be at least 16 years old to create a Panthrex account. By registering you confirm that you meet this requirement and that the information you provide is accurate.

You are responsible for keeping your login credentials secure and for all activity that takes place under your account.

Panthrex provides software tools that help you prepare for job applications. These include resume building and tailoring, cover letter drafting, ATS compatibility scoring, interview preparation, job search and application tracking.

Several features use artificial intelligence to generate suggestions. AI output can be inaccurate, incomplete or unsuitable for your circumstances. You must review and edit anything produced by Panthrex before sending it to an employer. See our AI Disclaimer for detail.

We do not guarantee any employment outcome. Panthrex does not find you a job, does not submit applications on your behalf without your instruction, and has no influence over hiring decisions made by employers.

Job listings shown in Panthrex are supplied by third-party providers, currently Adzuna. We do not create, verify, endorse or control these listings, and we are not the employer or recruiter for any role shown.

Listing details including salary, location and closing dates are provided by the source and may be inaccurate or out of date. Always confirm details with the employer directly. Any application you make is a matter between you and that employer.

Where a listing indicates visa sponsorship information, this is derived automatically from the wording of the advert and is an indication only. It is not advice and must not be relied on. Confirm sponsorship directly with the employer before applying.

Panthrex offers free access with usage limits, paid subscription plans, and single-use day passes. Current prices are shown on our pricing page and include VAT where applicable.

Payments are processed by Stripe. We do not receive or store your full card details. By purchasing, you also accept Stripe’s terms as the payment processor.

• Subscriptions renew automatically at the end of each billing period until cancelled.
• You can cancel at any time from your account settings; access continues until the end of the period already paid for.
• Day passes grant access for the stated period from the moment of purchase and do not renew.
• If a payment fails, we may suspend access to paid features until it is resolved.

Because Panthrex is digital content supplied immediately, you are asked at checkout to consent to immediate access and to acknowledge that you lose the automatic 14-day right to cancel under the Consumer Contracts Regulations 2013 once you begin using the service.

Beyond that statutory position, we offer a discretionary refund policy: if you contact us within 14 days of purchase and have made only minimal use of paid features, we will refund your payment in full or in part depending on usage. We assess this fairly and in good faith.

Refunds are not normally given where paid AI features have been used substantially, since the underlying processing costs have already been incurred. To request a refund, email support@panthrexai.com from your account email address.

Nothing in these terms affects your statutory rights where the service is faulty, not as described, or not supplied with reasonable care and skill.

You agree not to:

• Provide false information about your identity, qualifications or experience.
• Use Panthrex to create materially misleading or fraudulent job application content.
• Attempt to access other users' accounts, data or resumes.
• Scrape, resell, redistribute or systematically extract job listings or other content.
• Reverse engineer the service, or bypass usage limits, rate limits or payment controls.
• Upload malware, or content that is unlawful, defamatory or infringes someone else's rights.
• Use the service in a way that disrupts it for others or places unreasonable load on it.

We may suspend or terminate accounts that breach these rules. Where practical and lawful we will tell you why.

You keep ownership of everything you upload, including your resume and personal details. You grant us a limited licence to process that content solely to operate the features you ask for.

Content generated for you by Panthrex is yours to use freely. We claim no ownership over your resumes, cover letters or applications.

The Panthrex platform itself, including its software, branding and design, remains our property.

We aim to keep Panthrex available, but we do not guarantee uninterrupted service. Features may be changed, suspended or withdrawn for maintenance, security or commercial reasons. We rely on third-party providers including hosting, AI and job data services, and their outages may affect us.

Nothing in these terms limits our liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.

Subject to that, we are not liable for indirect or consequential loss, for lost job opportunities, lost earnings, or for decisions taken by employers. Our total liability to you in any 12-month period is limited to the amount you paid us in that period.

Panthrex is a preparation tool, not a careers adviser, recruiter, immigration adviser or legal adviser. Nothing it produces is professional advice.

You may close your account at any time from your settings. On closure we delete or anonymise your personal data in line with our Privacy Policy, except where we must keep records for legal or accounting purposes.

We may update these terms as the service develops. If a change materially affects your rights we will give reasonable notice by email or in the app before it takes effect. Continuing to use Panthrex after that point means you accept the updated terms.

These terms are governed by the laws of England and Wales, and disputes fall to the courts of England and Wales. If you live elsewhere in the UK you may bring proceedings in your local courts.